A space for calm and relaxation

The nescens Spa is an environment of tranquillity, relaxation and recreation. To ensure that your stay with us is as pleasant as possible we composed an overview with all relevant aspects, which you will find on the following pages. We kindly request our guests to respect this tranquillity and maintain the privacy of our other guests. Enjoy your stay with us.

Please reserve your Spa appointment in due time. Pleasebook Spa treatments and Day Spa packages via our Spa reception by phone +41 81 414 04 51 or by email: [email protected]

Cancellation or altering an appointment

In the event that you are unable to attend an appointment for personal reasons, please let us know at least 24 hours in advance, otherweise a 100 percent charge will be levied. In case of a no-show the full amount of the treatment will be charged.

Arrival

We invite you to check into the Alpine Spa 15 minutes prior to your scheduled appointment. We guide you to the treatment room. If you come late we ensure the remaining time although the session might be shortened if a following guest is scheduled. We charge for your initial reservation.

We ask that in-house guests wear the bathrobe and slippers provided in their hotel room. Alternatively, we will be happy to provide you with a bathrobe and slippers at the Alpine Spa. The sauna area is the only textile-free zone due to hygiene reasons. Please sit on a towel when using the Sauna.

Treatment attire

Please wear light, loose clothing and socks during yoga and meditation. We recommend you enjoy all other massages and Spa therapies without clothing. Your body will be covered during massages and body treatments, with only the part currently being treated exposed. We will be happy to provide disposable panties or briefs during treatment as required.

Please inform the reception team at the Alpine Spa or your therapist of any medical issues you may have (e.g. high blood pressure, heart problems or pregnancy, etc.).

Pregnancy and breastfeeding

Specific rules apply during this wonderful time in a woman’s life, and we will be happy to advise you in person regarding suitable treatments which you can enjoy during pregnancy and after giving birth. (No massage treatments can be carried out during the first trimester).

Due to safety reasons, the use of the fitness centre equipment is only permitted by those aged 16 and above. For the use of our sauna area children under the age of 16 years must be accompanied by a responsible adult. Pool opening hours for children under the age of 16: 7 am to 6 pm

We suggest that you leave all valuables in the safe provided in your room. For external guests we recommend to leave all valuables in your locker. The Alpine Spa takes no responsibility for any loss of valuables.

Please note the general ban of smoking in the entire Spa area. Please switch mobile phones to silent mode and refrain from using laptops and cameras out of consideration for other guests. We ask you to refrain from eating, drinking alcohol and using glass bottles in the entire Spa area.